Customer relationship management : a strategic imperative in the world of e-b…

Edisi

-

ISBN/ISSN

0-471-64409-9

Deskripsi Fisik

vi, 345 hlm. : ilus., ; 23 cm.

Judul Seri

-

No. Panggil

RE 658.812 BRO c

Eprocess edge : creating customer value and business wealth in the internet era

Edisi

-

ISBN/ISSN

0-07-212626-4

Deskripsi Fisik

viii, 300 hlm. : ilus., ; 23 cm.

Judul Seri

-

No. Panggil

RE 658.84 KEE e

Eleventh commandemnt : transforming to own customers

Edisi

-

ISBN/ISSN

0-471-95823-9

Deskripsi Fisik

0-471-95823-9

Judul Seri

-

No. Panggil

RE 658.812 VAN e

Strategic customer care : an evolutionary approach to increasing customer val…

Edisi

-

ISBN/ISSN

0-471-64342-4

Deskripsi Fisik

Toronto

Judul Seri

-

No. Panggil

RE 658.812 BRO s

Secret of costumer relationship management : rahasia manajemen hubungan pelan…

Edisi

-

ISBN/ISSN

979-533-921-4

Deskripsi Fisik

xviii, 370 hlm. : ilus., ; 23 cm.

Judul Seri

-

No. Panggil

RE 658.812 BAR s

The management of sales and customer relations

The book is an ideal companion for students taking courses in sales management, database, marketing and relationship marketing. It will also be of great interest to sales professionals, enabling th…