Book
total rows: 2
page: 1
records each page: 20

Customer relationship management : a strategic imperative in the world of e-business
author: Brown, Stanley A
isbn: 0-471-64409-9
publisher: Jhon Wiley & Sons Canada LTD
date created: 1946

Strategic customer care : an evolutionary approach to increasing customer value and profitability
author: Brown, Stanley A
isbn: 0-471-64342-4
publisher: Jhon Willey & Sons Canada LTD
date created: 1999