Book
total rows: 6
page: 1
records each page: 20

Customer relationship management : a strategic imperative in the world of e-business
author: Brown, Stanley A
isbn: 0-471-64409-9
publisher: Jhon Wiley & Sons Canada LTD
date created: 1946

Eprocess edge : creating customer value and business wealth in the internet era
author: Keen, Peter
  name: McDonald, Mark
isbn: 0-07-212626-4
publisher: McGraw-Hill
date created: 2000

Eleventh commandemnt : transforming to own customers
author: Vandermerwe, Sandra
isbn: 0-471-95823-9
publisher: Jhon Wiley & Sons LTD
date created: 1996

Strategic customer care : an evolutionary approach to increasing customer value and profitability
author: Brown, Stanley A
isbn: 0-471-64342-4
publisher: Jhon Willey & Sons Canada LTD
date created: 1999

Secret of costumer relationship management : rahasia manajemen hubungan pelanggan
author: Barnes, James G
  name: Winardi, Andreas
isbn: 979-533-921-4
publisher: ANDI
date created: 2003

The management of sales and customer relations
author: Hartley, Bob
  name: Starkey, Michael W.
isbn: 981-4040-47-9
publisher: International Thomson Business Press
date created: 1998