Gaya APA

Griffin, Jill. (2003). Customer Loyalty . Jakarta: Penerbit Erlangga.

Gaya Chicago

Griffin, Jill. Customer Loyalty. Jakarta: Penerbit Erlangga, 2003. Text.

Gaya MLA

Griffin, Jill. Customer Loyalty. Jakarta: Penerbit Erlangga, 2003. Text.

Gaya Turabian

Griffin, Jill. Customer Loyalty. Jakarta: Penerbit Erlangga, 2003. Print.