Gaya APA

Wirtz, Jochen. (2018). Essentials of Services Marketing . England: Pearson Education International.

Gaya Chicago

Wirtz, Jochen. Essentials of Services Marketing. England: Pearson Education International, 2018. Text.

Gaya MLA

Wirtz, Jochen. Essentials of Services Marketing. England: Pearson Education International, 2018. Text.

Gaya Turabian

Wirtz, Jochen. Essentials of Services Marketing. England: Pearson Education International, 2018. Print.