Gaya APA
Oakland, john. (1995).
Total quality management: the route to improving performance .
Singapore:
Elsevier Butterworth Heinemann.
Gaya Chicago
Oakland, john.
Total quality management: the route to improving performance.
Singapore:
Elsevier Butterworth Heinemann,
1995.
Text.
Gaya MLA
Oakland, john.
Total quality management: the route to improving performance.
Singapore:
Elsevier Butterworth Heinemann,
1995.
Text.
Gaya Turabian
Oakland, john.
Total quality management: the route to improving performance.
Singapore:
Elsevier Butterworth Heinemann,
1995.
Print.