Gaya APA
Palmer, Adrian. (1999).
Service Marketing .
USA:
Prantice Hall.
Gaya Chicago
Palmer, Adrian.
Service Marketing.
USA:
Prantice Hall,
1999.
Text.
Gaya MLA
Palmer, Adrian.
Service Marketing.
USA:
Prantice Hall,
1999.
Text.
Gaya Turabian
Palmer, Adrian.
Service Marketing.
USA:
Prantice Hall,
1999.
Print.