Gaya APA

Hartley, Bob, Starkey, Michael W.. (1998). The management of sales and customer relations . London: International Thomson Business Press.

Gaya Chicago

Hartley, Bob, Starkey, Michael W.. The management of sales and customer relations. London: International Thomson Business Press, 1998. Loan Book.

Gaya MLA

Hartley, Bob, Starkey, Michael W.. The management of sales and customer relations. London: International Thomson Business Press, 1998. Loan Book.

Gaya Turabian

Hartley, Bob, Starkey, Michael W.. The management of sales and customer relations. London: International Thomson Business Press, 1998. Loan Book.