Gaya APA

Burwash, Peter. (1996). The key to great leadership: rediscovering the principles of outstanding service: lessons from the front lines of the world's best service companies . Malaysia: Syarikat First Agency.

Gaya Chicago

Burwash, Peter. The key to great leadership: rediscovering the principles of outstanding service: lessons from the front lines of the world's best service companies. Malaysia: Syarikat First Agency, 1996. Loan Book.

Gaya MLA

Burwash, Peter. The key to great leadership: rediscovering the principles of outstanding service: lessons from the front lines of the world's best service companies. Malaysia: Syarikat First Agency, 1996. Loan Book.

Gaya Turabian

Burwash, Peter. The key to great leadership: rediscovering the principles of outstanding service: lessons from the front lines of the world's best service companies. Malaysia: Syarikat First Agency, 1996. Loan Book.