Gaya APA
Harrington, H. James, Esseling, Erik K. C., Nimwegen, Harm van. (1997).
Business process improvement workbook: documentation, analysis, design, and management of business process improvement .
New York:
McGraw-Hill.
Gaya Chicago
Harrington, H. James, Esseling, Erik K. C., Nimwegen, Harm van.
Business process improvement workbook: documentation, analysis, design, and management of business process improvement.
New York:
McGraw-Hill,
1997.
Loan Book.
Gaya MLA
Harrington, H. James, Esseling, Erik K. C., Nimwegen, Harm van.
Business process improvement workbook: documentation, analysis, design, and management of business process improvement.
New York:
McGraw-Hill,
1997.
Loan Book.
Gaya Turabian
Harrington, H. James, Esseling, Erik K. C., Nimwegen, Harm van.
Business process improvement workbook: documentation, analysis, design, and management of business process improvement.
New York:
McGraw-Hill,
1997.
Loan Book.