Gaya APA

Best, Roger J.. (2000). Market-based management: strategies for growing customer value and profitability (2nd ed.). New Jersey: Prentice-Hall.

Gaya Chicago

Best, Roger J.. Market-based management: strategies for growing customer value and profitability. 2nd ed. New Jersey: Prentice-Hall, 2000. Loan Book.

Gaya MLA

Best, Roger J.. Market-based management: strategies for growing customer value and profitability. 2nd ed. New Jersey: Prentice-Hall, 2000. Loan Book.

Gaya Turabian

Best, Roger J.. Market-based management: strategies for growing customer value and profitability. 2nd ed. New Jersey: Prentice-Hall, 2000. Loan Book.