Gaya APA

Barlow, Janelle, Stewart, Paul. (2004). Branded customer service: the new competitive edge . San Francisco: Berrett-Koehler Publishers.

Gaya Chicago

Barlow, Janelle, Stewart, Paul. Branded customer service: the new competitive edge. San Francisco: Berrett-Koehler Publishers, 2004. Loan Book.

Gaya MLA

Barlow, Janelle, Stewart, Paul. Branded customer service: the new competitive edge. San Francisco: Berrett-Koehler Publishers, 2004. Loan Book.

Gaya Turabian

Barlow, Janelle, Stewart, Paul. Branded customer service: the new competitive edge. San Francisco: Berrett-Koehler Publishers, 2004. Loan Book.