Gaya APA

Albrecht, Karl. (1992). Only thing that matters, The: bringing the power of the customer into the center of your business . New York: HarperCollins.

Gaya Chicago

Albrecht, Karl. Only thing that matters, The: bringing the power of the customer into the center of your business. New York: HarperCollins, 1992. Loan Book.

Gaya MLA

Albrecht, Karl. Only thing that matters, The: bringing the power of the customer into the center of your business. New York: HarperCollins, 1992. Loan Book.

Gaya Turabian

Albrecht, Karl. Only thing that matters, The: bringing the power of the customer into the center of your business. New York: HarperCollins, 1992. Loan Book.