Gaya APA

Brown, Stanley A. (1946). Customer relationship management : a strategic imperative in the world of e-business . Toronto: Jhon Wiley & Sons Canada LTD.

Gaya Chicago

Brown, Stanley A. Customer relationship management : a strategic imperative in the world of e-business. Toronto: Jhon Wiley & Sons Canada LTD, 1946. Text.

Gaya MLA

Brown, Stanley A. Customer relationship management : a strategic imperative in the world of e-business. Toronto: Jhon Wiley & Sons Canada LTD, 1946. Text.

Gaya Turabian

Brown, Stanley A. Customer relationship management : a strategic imperative in the world of e-business. Toronto: Jhon Wiley & Sons Canada LTD, 1946. Print.