cover
Service management: operations, strategy, and information technology
Fitzsimmons, JamesFitzsimmons, Mona J.

Edisi
3
ISBN/ISSN
0-07-231267-x
Deskripsi Fisik
England: McGraw-Hill, 2001
Judul Seri
-
No. Panggil
658 FIT s

Edisi
3
ISBN/ISSN
0-07-231267-x
Deskripsi Fisik
England: McGraw-Hill, 2001
Judul Seri
-
No. Panggil
658 FIT s

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