Service management: operations, strategy, and information technology

Edisi

3

ISBN/ISSN

0-07-231267-x

Deskripsi Fisik

England: McGraw-Hill, 2001

Judul Seri

-

No. Panggil

658 FIT s

ITIL service strategy

Edisi

-

ISBN/ISSN

978-0-11-331304-4

Deskripsi Fisik

495 hlm.; illus.; 17,5 cm x 24,5 cm

Judul Seri

-

No. Panggil

650 INF s

Commonsense MBA, The: the seven practices of enduring businesses for the entr…

Edisi

-

ISBN/ISSN

0-312-13041-4

Deskripsi Fisik

248 hlm.; Illus.; 18 cm

Judul Seri

-

No. Panggil

658.022 AST c

Realizing e-business with components

Edisi

-

ISBN/ISSN

0-201-67520-x

Deskripsi Fisik

230 hlm.; Illus.; 14 cm s 23 cm

Judul Seri

-

No. Panggil

658 ALL r

Making enterprise information management (EIM) work for business: a guide to …

Edisi

-

ISBN/ISSN

978-012-375695-4

Deskripsi Fisik

535 hlm.; illus.; 17,5 cm x 24,5 cm

Judul Seri

-

No. Panggil

650 LAD m

Alliance advantage: the art of creating value through partnering

Edisi

-

ISBN/ISSN

0-87584-616-5

Deskripsi Fisik

316 hlm.; illus.; 23 cm

Judul Seri

-

No. Panggil

658.16 DOZ a

Project change management: applying change management to improvement projects

Edisi

-

ISBN/ISSN

0-07-027104-6

Deskripsi Fisik

324 hlm.; 15 cm x 20 cm

Judul Seri

-

No. Panggil

658.404 HAR p

The power of ultimate six sigma: Keki Bhote's proven system for moving beyond…

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

351 hlm.; illus.; 18 cm x 22 cm

Judul Seri

-

No. Panggil

658 BHO p

International organizational behavior: text, readings, cases, and skills

Edisi

-

ISBN/ISSN

0-13-192485-0

Deskripsi Fisik

854 hlm.; illus.; 22 cm

Judul Seri

-

No. Panggil

658.049 FRA i

Market based management: strategies for growing customer value and profitability

Edisi

5

ISBN/ISSN

978-0-13-813396-2

Deskripsi Fisik

545hlm.; illus.; 23 cm

Judul Seri

-

No. Panggil

658.81 BES m

Changing paradigms: the transformation of management knowledge for the 21st c…

Edisi

-

ISBN/ISSN

0-00-638731-4

Deskripsi Fisik

502 hlm.; illus.; 18 cm x 22 cm

Judul Seri

-

No. Panggil

658 CLA c

Implementing the IT balanced scorecard: aligning IT with corporate strategy

Edisi

-

ISBN/ISSN

0-8493-2621-4

Deskripsi Fisik

522 hlm.; illus.; 17,5 cm x 24 cm

Judul Seri

-

No. Panggil

658 KEY i

Dasar-dasar manajemen keuangan

Edisi

-

ISBN/ISSN

979-8170-35-0

Deskripsi Fisik

200 hlm.; illus.; 22 cm

Judul Seri

-

No. Panggil

658.15 HUS d

Design and development research: methods, strategies, and issues

Edisi

-

ISBN/ISSN

978-8058-5791-3

Deskripsi Fisik

179 hlm.; illus.; 18 cm x 23 cm

Judul Seri

-

No. Panggil

650 RIC d

Moving toward quality excellence

Edisi

-

ISBN/ISSN

981-4058-12-2

Deskripsi Fisik

185 hlm.; 16 cm x 22 cm

Judul Seri

-

No. Panggil

658 FON m

Workflow modeling: tools for process improvement and application development

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

194 hlm.; 17 cm x 24 cm

Judul Seri

-

No. Panggil

658 SHA w

E-commerce the cutting edge of business

Edisi

-

ISBN/ISSN

0-07-116054-x

Deskripsi Fisik

446 hlm.; illus.; 15 cm x 20 cm

Judul Seri

-

No. Panggil

658 BAJ e

Handbook of relationship marketing

Includes bibliographical references and index

Management controls and marketing planning: incorporating management controls…

Edisi

-

ISBN/ISSN

197-92266-8

Deskripsi Fisik

224 hlm.; Illus.; 15 cm x 23 cm

Judul Seri

-

No. Panggil

658 WIL m

The end of marketing as we know it

Edisi

-

ISBN/ISSN

0-88730-986-0

Deskripsi Fisik

247 hlm.; illus.; 18 cm x 24 cm

Judul Seri

-

No. Panggil

658 ZYM e