Gaya APA
Beilharz, Georg, Beilharz, George R, Chapman, Ross L.. (1994).
Quality management in service organisations .
USA:
Longman.
Gaya Chicago
Beilharz, Georg, Beilharz, George R, Chapman, Ross L..
Quality management in service organisations.
USA:
Longman,
1994.
Text.
Gaya MLA
Beilharz, Georg, Beilharz, George R, Chapman, Ross L..
Quality management in service organisations.
USA:
Longman,
1994.
Text.
Gaya Turabian
Beilharz, Georg, Beilharz, George R, Chapman, Ross L..
Quality management in service organisations.
USA:
Longman,
1994.
Print.