Gaya APA
Lovelock, Christoper, Wirtz, Jochen. (2004).
Services marketing: people, technology, strategy (5th edition).
Upper Saddle River:
Pearson Prentice Hall.
Gaya Chicago
Lovelock, Christoper, Wirtz, Jochen.
Services marketing: people, technology, strategy.
5th edition
Upper Saddle River:
Pearson Prentice Hall,
2004.
Loan Book.
Gaya MLA
Lovelock, Christoper, Wirtz, Jochen.
Services marketing: people, technology, strategy.
5th edition
Upper Saddle River:
Pearson Prentice Hall,
2004.
Loan Book.
Gaya Turabian
Lovelock, Christoper, Wirtz, Jochen.
Services marketing: people, technology, strategy.
5th edition
Upper Saddle River:
Pearson Prentice Hall,
2004.
Loan Book.