Gaya APA
Heny, Grace, Mawardi, Dodi. (2012).
Call center: call center handbook mengupas tuntas layanan pelanggan .
Jakarta:
Elex Media Komputindo.
Gaya Chicago
Heny, Grace, Mawardi, Dodi.
Call center: call center handbook mengupas tuntas layanan pelanggan.
Jakarta:
Elex Media Komputindo,
2012.
Loan Book.
Gaya MLA
Heny, Grace, Mawardi, Dodi.
Call center: call center handbook mengupas tuntas layanan pelanggan.
Jakarta:
Elex Media Komputindo,
2012.
Loan Book.
Gaya Turabian
Heny, Grace, Mawardi, Dodi.
Call center: call center handbook mengupas tuntas layanan pelanggan.
Jakarta:
Elex Media Komputindo,
2012.
Loan Book.