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Management of irrigation and drainage systems - a service approach
This monograph provides an overview of the principles necessary to provide a service orientation in the management of irrigation and drainage systems. The material covered in this book is designed to emphasise an area largely neglected in the irrigation and drainage management literature. The dominating philosophy underlying this book is that irrigation and drainage systems must be managed as a "service business" responsive to the needs and changing requirements of its customers.
Includes bibliographical references (pages 145-149).
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