Gaya APA
Barnes, James G, Winardi, Andreas. (2003).
Secret of costumer relationship management : rahasia manajemen hubungan pelanggan .
Yogyakarta:
ANDI.
Gaya Chicago
Barnes, James G, Winardi, Andreas.
Secret of costumer relationship management : rahasia manajemen hubungan pelanggan.
Yogyakarta:
ANDI,
2003.
Text.
Gaya MLA
Barnes, James G, Winardi, Andreas.
Secret of costumer relationship management : rahasia manajemen hubungan pelanggan.
Yogyakarta:
ANDI,
2003.
Text.
Gaya Turabian
Barnes, James G, Winardi, Andreas.
Secret of costumer relationship management : rahasia manajemen hubungan pelanggan.
Yogyakarta:
ANDI,
2003.
Print.