Gaya APA
Gale, Bradley T. (1994).
Managing customer value : creating quality & service that customers can see .
New York:
The Free Press.
Gaya Chicago
Gale, Bradley T.
Managing customer value : creating quality & service that customers can see.
New York:
The Free Press,
1994.
Text.
Gaya MLA
Gale, Bradley T.
Managing customer value : creating quality & service that customers can see.
New York:
The Free Press,
1994.
Text.
Gaya Turabian
Gale, Bradley T.
Managing customer value : creating quality & service that customers can see.
New York:
The Free Press,
1994.
Print.