3
1
20
Customer relationship management :
a strategic imperative in the world of e-business
Brown, Stanley A
Primary Author
mixed material
0471644099
Toronto
Jhon Wiley & Sons Canada LTD
1946
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Secret of costumer relationship management :
rahasia manajemen hubungan pelanggan
Barnes, James G
Primary Author
Winardi, Andreas
Translator
mixed material
9795339214
Yogyakarta
ANDI
2003
cover_secret_of_costumer_relationship_management_rahasia_manajemen_hubungan_pelanggan.jpg
The management of sales and customer relations
Hartley, Bob
Editor
Starkey, Michael W.
Editor
mixed material
9814040479
London
International Thomson Business Press
1998
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